The increasing demand for digital purchases have urged companies to change their refund policies. Currently, Steam has the most popular system. Allowing returns for games that don’t work or have been played for less than 2 hours. Sony has now changed their policies, allowing returns for 14 days on digital purchases. The details are available below. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund to your PSN wallet, provided that you have not started downloading or streaming it.Digital content that you have started downloading or streaming, and in-game consumables that have been delivered, are not eligible for a refund unless the content is faulty.You can cancel your purchase of a season pass within 14 days from the date of purchase and receive a refund to your PSN wallet, provided that you have not started downloading or streaming any digital content (e.g. game add-ons) included in the season pass. The policy isn’t ideal but it’s a welcome change.